Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-tour-and-travel-company.terratrek.net! We, dubai-tour-and-travel-company (referred to as ‘we’, ‘us’, or ‘the Company’), are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados Pessoais (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Protection Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  • Our official website at https://dubai-tour-and-travel-company.terratrek.net
  • Any applications or services offered through our platform
  • Interactive features and content on our websites
  • Communication channels initiated by us, such as newsletters, emails, phone calls, and SMS messages

Important Note: This policy does not extend to third-party platforms, apps, products, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when:

  • You use our applications and services as an authorized user, granting us access to specific data for personalized experiences.
  • You visit our websites linked to this Privacy Statement, which may involve tracking your online behavior for analytics and personalization purposes.
  • You engage with us through communications, including but not limited to newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. This includes:

  • Account Information: Details required to create and manage your user account on our platform.
  • Payment Information: Data related to transactions, including payment method details and billing addresses.
  • Financial Information: Records of financial activities and balances (if applicable) for processing payments.
  • Purchase Information: Items or services bought from us, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for technical support and analytics.
  • Location Data: Geographic coordinates to provide location-based services and content.
  • Feedback: Your opinions, reviews, and suggestions to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
  • Product Information: Details about the products or services you show interest in or purchase.

We collect this data through various methods: user input forms, online interactions, browser settings, device settings, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and gain insights into how users interact with our content. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary Cookies: Essential for navigation and functionality, ensuring basic interactions work correctly.
  • Preference Cookies: Remembering user preferences and settings to provide a personalized experience.
  • Analytics Cookies: Collecting aggregated data about website usage to understand how users engage with our site.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage or opt out of certain tracking activities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal data from this demographic, and we have measures in place to prevent such collection.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit the use of your personal data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data privacy rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or data protection questions, please contact us:

We appreciate your trust in handling your personal data, and we are dedicated to maintaining transparency and security throughout our operations.